Description

Shell Bay, located in Hallandale, FL, is pleased to announce an excellent career opportunity for a full-time Tennis & Racquet Sports Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of racquet club operations. As an associate of Troon, you will contribute to a global leader in racquet, golf and community management. Compensation:
$20.00 per hour About Us
This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Shell Bay is more than a private club - it's a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Shell Bay redefines what it means to belong. But our greatest asset isn't our facilities - it's our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose - we want to meet you. At Shell Bay, you'll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world. Our Principles: "Extraordinary experiences delivered by a superior team."
We live by the following values and expect every team member to embody them:
1. Integrity, Honesty, and Respect in all actions
2. A Positive Attitude and warm, welcoming presence
3. Pride in Craft - upholding the highest standards in every task
4. Teamwork and Collaboration across all departments
5. Strong Work Ethic and mastery of your role
6. Unwavering Commitment to Excellence in service and product delivery
7. Courtesy and Professionalism with members, guests, and fellow staff 
8. Clear and Thoughtful Communication
9. Reliability and Follow-Through on every promise
We're not simply hiring staff - we're building a team of passionate professionals who will help define the future of private club hospitality. If you're ready to be part of

Position Summary
The Tennis & Racquet Sports Attendant is responsible for the daily preparation, maintenance, appearance, and operational readiness of Shell Bay's racquet sports facilities. This hands-on, maintenance-focused position requires previous experience with tennis court care or racquet facility operations.
The attendant will maintain Har-Tru, hard, grass, and French red clay tennis courts, as well as pickleball and paddle courts. The position also provides attentive service to members and guests, ensuring that every playing area meets Shell Bay's high standards.

Essential Duties and Responsibilities
Court Maintenance
• Inspect all courts daily to ensure they are safe, clean, properly prepared, and ready for play.
• Maintain Har-Tru and French red clay courts through brushing, rolling, watering, lining, leveling, and minor surface repairs.
• Monitor clay court moisture, irrigation, drainage, and overall playing conditions.
• Maintain grass and hard courts, including surface cleaning, water removal, debris removal, and reporting areas requiring repair.
• Maintain pickleball and paddle courts, including surfaces, nets, fencing, glass, gates, and surrounding areas.
• Install, adjust, repair, or replace nets, center straps, windscreens, court lines, benches, scorecards, and other equipment.
• Prepare and restore courts for daily play, lessons, clinics, tournaments, and special events.
• Assist with court closures and reopening based on rain, weather, surface conditions, or safety concerns.
• Keep court entrances, walkways, seating areas, player stations, and storage rooms clean and organized.
• Safely operate and maintain rollers, brushes, sweepers, blowers, water-removal equipment, and other court-care tools.
• Monitor court supplies and notify management when materials, equipment, or repairs are needed.
Member and Guest Service
• Greet members and guests warmly and assist with court locations, towels, water, balls, and equipment.
• Ensure courts and player stations are fully prepared before scheduled playing times.
• Assist with ball machines, teaching baskets, scorecards, coolers, umbrellas, and other court amenities.
• Support tennis professionals with court and equipment setup for lessons, clinics, tournaments, and events.
• Communicate court conditions, delays, closures, and maintenance needs to the racquet sports team.
• Respond promptly and professionally to member and guest requests.
Racquet Services
• Racquet-stringing experience is strongly preferred.
• When qualified, provide stringing services according to player specifications, including string type and tension.
• Experience replacing grips, overgrips, grommets, and other basic racquet components is a plus.
• Maintain stringing equipment, tools, strings, and supplies in a clean and organized condition.

Qualifications
• Previous experience maintaining tennis courts, clay courts, athletic surfaces, or racquet facilities is required.
• Experience maintaining Har-Tru, French red clay, grass, and hard courts is strongly preferred.
• Previous tennis or racquet sports industry experience is preferred.
• Knowledge of clay court brushing, rolling, watering, lining, leveling, and repair techniques is highly desirable.
• Racquet-stringing experience is a plus.
• Strong attention to detail and commitment to maintaining safe, clean, and professionally presented facilities.
• Excellent member-service and communication skills.
• Dependable, organized, and able to work independently or as part of a team.
• Basic knowledge of tennis, pickleball, paddle, court etiquette, and scoring is preferred.

Physical and Scheduling Requirements
• Ability to work outdoors in heat, humidity, sun, and changing weather conditions.
• Ability to stand, walk, bend, kneel, push, pull, and perform repetitive physical tasks.
• Ability to safely lift and carry equipment and supplies weighing up to approximately 50 pounds.
• Ability to safely operate court-maintenance tools and equipment.
• Flexibility to work early mornings, evenings, weekends, holidays, tournaments, and special events.

Preferred Experience
• Private club, luxury resort, country club, tennis academy, or high-end racquet facility experience.
• Experience maintaining multiple court surfaces.
• Racquet-stringing and basic racquet-repair experience.
• Experience supporting tournaments, clinics, and member events.
• Basic knowledge of irrigation, drainage, and preventive court maintenance.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Additional Compensation - Eligibility for Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.