Description

Job Title: Landscape Architect
Job Classification: Full-Time / Exempt
Department: Sales
Reports To: Sales Manager

Job Overview

The Landscape Architect works with discerning clients to develop thoughtful, high-quality landscape solutions that reflect their vision, lifestyle, and property goals. This role focuses on delivering exceptional design, personalized service, and attention to detail for high-end residential properties. Following the company’s established sales and design process, the Landscape Architect guides clients from the initial consultation through project development and completion, while contributing to the department’s annual sales goals.

This position balances office-based design and client activities with field visits, project meetings, and follow-up, with approximately 70% of time spent in the office and 30% in the field.

Key Responsibilities

Follow the company’s established takeoff and design processes to develop accurate plans, estimates, and project details that support high-quality project delivery.
Build relationships with discerning prospective clients whose needs align with the company’s services, and lead consultations to design and present upscale residential and commercial hardscape, softscape, landscape lighting, pool and construction projects that reflect each client’s vision, property, lifestyle, and budget.
Provide a personalized, consultative design experience, taking the time to understand client preferences, priorities, and expectations while offering thoughtful recommendations that enhance the overall property.
Collaborate with Project Managers and Estimators during project handoffs to review the job folder and ensure key details are clearly communicated, including project scope, materials, budgeted labor hours, and required tasks.
Prepare polished conceptual drawings, graphics, and other visual presentations that communicate design intent and help clients envision the full potential of their properties.
Maintain consistent, professional communication with clients through follow-up meetings and project check-ins, helping ensure the design is progressing as planned and that client expectations remain aligned.
Conduct project touchpoints and client care calls at project completion to gather feedback, assess satisfaction, identify referral opportunities, and review the final invoice as appropriate.
Maintain accurate and timely records of client communications, design discussions, project documentation, and follow-up tasks.
Stay informed about emerging products, premium materials, innovative technologies, and evolving landscape design trends to provide informed recommendations and maintain a high standard of design excellence.
Demonstrate the company’s values and contribute positively to its culture, remaining open to feedback, new ideas, and evolving priorities.
Represent the company professionally in all client and industry interactions, helping strengthen its reputation as a trusted provider of high-quality landscape design and services in the local market.
Competencies and Behaviors

Landscape Design Knowledge: Demonstrates a strong understanding of landscape design principles, industry standards, materials, and design solutions appropriate for upscale residential properties.
Client Service Excellence: Understands the expectations of discerning clientele and strives to deliver a thoughtful, responsive, and personalized client experience.
Business and Project Awareness: Understands the importance of planning, resource allocation, coordination, and effective use of time and resources while balancing design quality and project budgets.
Relationship Building: Builds trust-based, professional relationships with clients, colleagues, and project partners through attentive listening, discretion, reliability, and consistent follow-through.
Communication and Presentation: Communicates project details, expectations, and recommendations clearly and professionally, with the ability to present design concepts confidently to clients with elevated design expectations.
Attention to Detail: Maintains a high standard of accuracy, organization, and design quality throughout the sales, design, and project development process.
Organization and Prioritization: Manages multiple projects and competing priorities while maintaining attention to detail and timely follow-through.
Adaptability: Responds constructively to changing project needs, client preferences, and business priorities while maintaining a positive and solutions-oriented approach.
Teamwork and Collaboration: Works effectively across departments to support a seamless client experience and successful project outcomes.
Professional Growth: Demonstrates a willingness to learn, share knowledge, receive feedback, and continually strengthen design expertise, client service, and industry awareness.
Training and Education Requirements

Professional licensure as a Landscape Architect is preferred, or the candidate is actively pursuing the education, experience, and examinations required for licensure.

At least three years of relevant industry experience in landscape design and/or sales, preferably serving upscale residential clientele.

Valid driver’s license and satisfactory driving record, subject to company requirements.
Basic computer proficiency, with experience in DynaScape, Realtime or other design software preferred.
Physical Requirements and Work Environment

Ability to lift and carry materials weighing up to 50 pounds.
Ability to work outdoors for extended periods and in varying weather conditions.
Ability to transition between office-based work, client meetings, and active project sites as needed.