Description

The City of Hamtramck has an opening for a full-time Building Clerk 

Job Description Summary:

Under the direct supervision of the Building Manager, the Building Clerk is responsible for general building functions including building permits, the inspection process, and maintaining water utility accounts. This position requires excellent customer service, computer, analytical, oral, and written skills. You must be comfortable working in a fast-paced public environment.

Essential Duties and Responsibilities:

•         Working under the direction of the Building Manager, performs administrative tasks pertaining to the building permitting process. 
•         Responds to inquiries from the public, contractors, and other parties regarding building and construction matters
•         Answers phones, responds to walk-in requests, and otherwise facilitates the permit process by providing information and guidance 
•         Maintains a complete record-keeping system for building-related documents, according to established standards. Enter permits, building and trades              inspections, certificates of occupancy and other project-related data
•         Schedules building inspections. Coordinates trade inspections, assuring they are completed before rough and final building inspections are scheduled
•         Performs other basic clerical tasks requiring skills in word processing, excel, record retention and customer service
•         Performs the duties of the other office staff members as operational needs demand.
•         Crosstrain in the water department issuing work orders and helping customers at the front window
•         Performs other duties as assigned
•         Resolving customer complaints and billing disputes

Minium Required Knowledge, Skills & Abilities:

•         Have a great understanding of municipal operations
•         The ability to use basic office equipment as telephone, calculator, photocopier, fax and computer skills with applicable software applications Microsoft          Office Suite, email and internet
•         The successful candidate will have effective communication skills with city staff, as well as the general public
•         BS&A Database knowledge preferred
•         Working knowledge of Brightly and Aclara Software preferred
•         Knowledge of building and zoning ordinances, and related municipal policies and procedures
•         Skill in maintaining record keeping and document retention systems
•         Customer Skills
•         Excellent communication and written skills

Requirements

Education and Experience:

•         High school diploma or GED
•         Two (2) years administrative/ office clerical experience preferably in construction/building or municipal setting, & planning/zoning experience
•         Experience with BS&A, Outlook and supporting software preferred