Department: UL - Office of Housing and Residence Life (OHRL)
Senior Maintenance Manager, Nights
The George Mason University Office of Housing and Residence Life (OHRL) is currently seeking qualified candidates to apply for a Senior Maintenance Manager, Nights vacancy. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
This position is responsible for assisting Associate Director of Housing Facilities in sustaining the appeal and physical integrity of the buildings in the Housing community at Mason. This responsibility includes identifying/coordinating/completing all repairs and general building maintenance requests as submitted through the OHRL Maintenance Request System. This position is also responsible for overseeing and supporting building preventive maintenance (PM) and management of building turn processes in conjunction with the Associate Director, as well as ordering/maintaining building supplies and equipment.
The incumbent supervises the Maintenance Assistants as assigned and, as such, coordinates duty schedules, work assignments, time reporting, and other supervisory tasks for these employees as warranted. Duties include, but are not limited to:
- Assigns and directs subordinate employees in the proper execution of routine, preventive and emergency maintenance, service, and project operations in the Housing facilities, including building repairs, plumbing repairs, HVAC troubleshooting and service work, warranty follow-ups, and all other maintenance-related tasks; and ensures completion of all work to department-defined standards and participates in work completion as warranted;
- Assesses facility property and equipment to identify needed service/repair, identifies and inputs work orders to the OHRL Maintenance Request System as warranted, and assigns daily incoming and PM work orders to self and staff;
- Performs quality control to verify the completion of daily tasks and to ensure services are being met to department-defined standards for precision, service and timeliness; and follows up on time and materials reported to OHRL Maintenance Request System to ensure appropriate tracking and charge backs;
- Supervises Maintenance Assistant staff as assigned, including directing workload; handling employee relations issues; tracking/approving time reporting; and approving requests for vacation, overtime, etc.;
- Monitors the operation of the HVAC, HVAC/PM, building maintenance and plumbing systems in Housing buildings; reports maintenance needs to Associate Director; and coordinates work as needed;
- Works with the Associate Director to develop and modify (as necessary) a PM program in the trade areas assigned, and ensures the execution of the program;
- Oversees assigned supplies, tool and equipment inventory; organizes and stores stock inventory; determines and orders, within established limits, stock and material purchases; works with Facilities Management Department (FMD) to secure available supplies and materials from their warehouse; and reviews those purchases via monthly FMD chargeback reports;
- Secures external vendor quotes and processes eventual invoices for approved purchases, uses commonwealth-approved Purchase Card (P-Card) when warranted, and follows commonwealth of Virginia guidelines for all purchases and payments;
- Maintains all manufacturer documentation and warranty information related to facility equipment and systems, and files this information in accordance to OHRL policy;
- Maintains PM implementation, follow-up and records;
- Collaborate with the Day Shift Maintenance Managers to coordinate work orders follow-up and ongoing issues;
- Handle and troubleshoot after-hours emergency calls;
- Communicate material needs to the Day Shift Maintenance Manager to coordinate ordering of supplies;
- Coordinates and communicates building maintenance activities with the Associate Director, and also interfaces with other trades, residents, OHRL staff, and contractors, keeping the necessary parties informed of issues and performing follow-through as needed;
- Is considered a designated employee for OHRL with regards to severe weather and other significant OHRL events, including opening and closing;
- Is subject to recall after hours in the event of campus emergencies, disasters or other special needs as directed by the Associate Director of Chief Housing Officer/Assistant Dean of Housing;
- Is required to work on-call as emergency maintenance contact in accordance with OHRL facilities protocol;
- Participates in the interviewing of candidates for positions as necessary;
- Interfaces with the Associate Director, other Maintenance Managers, the Neighborhood Facilities Managers and the Residence Life staff to coordinate student needs and keep Housing facilities to meet OHRL standards;
- Interfaces with the Associate Director and other OHRL staff on Housing emergency/weather incidents and special construction projects as needed;
- Work with the OHRL Housing Services, OHRL Residence Life, the Associate Director and other Housing staff to coordinate Housing room turnover events, including Spring Closing into Summer Opening, Summer Conference groups, Gap Housing, Summer School sessions, and Summer Closing into Fall Opening;
- Effectively performs in a service environment; and
- Performs other related duties as assigned.
Education or Training:
- High school graduate or equivalent, plus specialized training in the trades field.
Special Licenses, Registration or Certification:
- Valid driver's license with a good driving record and must be insurable;
- Valid master license in plumbing, electrical or HVAC trades preferred; and
- Demonstrated ability to operate snow plow equipment.
Knowledge, Skills and Abilities:
- Preference for candidates with prior university residential or multiresidential community maintenance experience;
- Experience with facilities maintenance in an active and transient environment;
- Demonstrated experience as a supervisor who develops a positive work environment; and has the ability to deal with difficult situations, tactfully, and with professionalism;
- Ability to work with and supervise skilled trades employees;
- Strong interpersonal skills for ease of communication to interface with residents, staff and university personnel on Housing matters as needed;
- Demonstrated ability to work well with others in a fast-paced, ever-changing, diverse environment;
- Demonstrated experience working with contracted vendors to solicit/secure quotes for facilities work, and directing vendors as necessary in completion of work and submission of invoicing;
- Extensive knowledge of supplies, tools, equipment and best practices for operating a facilities operation;
- Knowledge of formal PM procedures for HVAC, plumbing, electrical, and other building systems/building automation controls;
- Ability to read and interpret blueprints to facilitate in troubleshooting and diagnosing problems;
- Innovative ideas and initiative to implement sound solutions to organization and facility problems;
- Ability to prioritize work load, and to estimate and keep thorough records of time spent and the material used on all work orders;
- Demonstrated ability to learn and utilize computer programs/applications (e.g., Web-based applications, Internet browsers, Microsoft Outlook and Excel), and proficient with use of smartphone and tablet technology; and
- Familiarity with Trane fan-coil unit programming and Basis (card swipe) access control is preferred.
Level and Type of Experience:
- Demonstrated experience in coordinating and supervising facilities maintenance and repair work;
- Working knowledge of all construction trades, including HVAC, plumbing, electrical, carpentry, access control and general building construction—preferably in a campus housing/university setting;
- Experience in formulation and implementation of formal PM programs;
- Must be able to perform campus-wide inspections of work in progress;
- Familiarity with Occupational Safety and Health Administration (OSHA), and building codes and regulations mandated by the commonwealth of Virginia;
- Heavy pulling, lifting and carrying of equipment and materials; and ability to climb ladders at heights of 15-30 feet or more; and
- Experience working within a student-oriented living environment is preferred.
- Heavy work;
- Talking, hearing, climbing, stooping, kneeling, crouching, crawling, standing, walking, lifting, pushing, pulling, fingering and grasping;
- Close visual acuity to perform an activity such as operation of machines, using measurement devices and/or visual inspection of small parts and devices;
- Subject to environmental conditions (activities occur both inside and outside); and
- Subject to hazards, noise, extreme cold and heat, and oils.
Salary: Mid-$60,000s; commensurate with education and experience.
Criminal Background Check: Standard Background Check
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Special Instructions to Applicants:
For full consideration, applicants must apply for position number 09440z at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.