JOB TITLE : Mid-Atlantic Regional Field Technical Services Manager

Location:

The Mid-South Region, encompassing Virginia, Alabama, Georgia, and Tennessee. Ideal base location is Atlanta, GA or Raleigh, NC.

Principle Functions :

• The Regional field Technical Services Manager will work from a main office and is responsible for this respective geographical
• Provide technical support as directed by the Regional Sales Manager.
• Provide product application and technical training of DACs (Derbigum Authorized Contractors), and Derbigum sales representatives.
• Technical consulting.
• Guaranty roof audits.
• Job starts / job site application training.
• Problem/complaint resolution for all Derbigum products within the assigned sales region.

Scope of Job:

• The Regional Field Technical Services Manager possess a complete and in-depth knowledge of all roofing processes, all Roofing local codes FM, UL and compliance requirements of Derbigum's products and systems.
• Must have a complete knowledge of Derbigum products, systems and application.
• The Regional Field Technical Services Manager must accomplish principal accountabilities through indirect people management and human resources skills.

PRINCIPAL ACCOUNTABILITIES:

• Assist Regional Sales Managers in developing and implementing training for DACs, Derbigum sales representatives and independent roof consultants/auditors of proper Derbigum/Permastic applications.
• Resolve all problem/complaint issues and determine through technical evaluation, Derbigum’s liability that includes negotiating an equitable payout when necessary.
• Manage and coordinate outside consultants and independent auditors (10-15 firms) under contractual agreement with Derbigum as needed for back up on guaranty job audits and 18-month job audits.
• Maintain current knowledge on products, systems and technologies and evaluate Derbigum's need to develop new products/systems to meet market needs.
• Other duties as assigned.

BENEFITS:

Derbigum Americas, Inc. offers a very generous benefits package to include:

• Health Insurance that includes Medical/Dental/Vision Care
• Flexible Spending Account
• Paid Time Off and 12 Paid Holiday’s
• Employee Paid Life and AD&D as well Basic Short and Long Term Disability Insurance
• 401-K Plan with Employer Match
• Company paid Costco or Sam’s Club membership